Free WORLDWIDE Shipping

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SHIPPING POLICY

SHIPPING & FAQs

• Do you ship worldwide?

Yes, or shipments are worldwide, wherever you are from, you can have your 1KPUZZLES™.

• What is the cost of shipping?

We value our customers' experience so we offer free shipping on all orders.

• When will my order be processed?

After placing your order, we will process and prepare your products for shipment within 1 to 2 business days. We do not process/ship on weekends and official holidays.

• Can an order be changed/cancelled?

We do our very best to process your order as quickly as possible. This leaves only a very small time gap to cancel or change your order or the delivery address for your order. Please reach out to support@1kpuzzles.com and we'll do our very best to help you out however we can not guarantee you it will be possible.

• How long will it take to receive my order?

After processing and shipping the product from one of our warehouses, you will receive a shipping confirmation email along with a tracking code to follow the delivery of your order (please allow 48h for the tracking information to be available in the system). Due to the current situation, delivery times usually range from 10 to 20 business days to Europe (slightly longer for islands).
We do our best to ensure that your order reaches you as soon as possible unfortunately we can only estimate when your package will arrive, the carrier is in charge for the actual delivery.